‎26-03-2020 Update: there are now 100’s of uncorrectables on every channel. Mon Feb 10 13:48:26 2020 Critical (3) Unicast Ranging Received Abort Response - Re-initializing MAC;CM-MAC=d4:04:cd:97:04:3c;CMTS-MAC=00:6c:bc:b8:09:5a;CM-QOS=1.1;CM-VER=3.0; Mon Feb 10 13:48:38 2020 Critical (3) Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=d4:04:cd:97:04:3c;CMTS … Arris says that my signal levels to the modem were too low and the Upsteam channels needed to be between 45 and 51. You can also use Xfinity MyAccount (Web|iOS|Android) and xFi app (iOS|Android) for product and account support. I could really do with the assistance. Finally today my MODEM went down at 11 am and was still down at 6 pm. Grounded0 Kommentaattori; 25 kommenttia 1 kuukausi sitten 28 ma I had a tech come out and check the signal levels and cable coming into my Apt. Thank you. ‎07-04-2020 Over the past month or so I have noticed a lot of issues with my connection. “Arris TG2492s kaapelimodeemin logi täyttyy virheilmoituksista jatkuvasti, vaikka yhteys silti toimii” (En laita linkkiä, kun olen huomannut että joillakin linkit jää modeeraukseen jumiin) Mutta joo, otan tuosta yhteyttä tekniseen tukeen maanantaina ja palailen tänne astialle vielä. They also don't seem to have much to do with when the modem drops; I can't find a correlation between events in the log and the modem going into a borked state. Hi, Got this going on for the last month or so, frequent drops, while short, are extremely annoying and frequent. If you have problems with your services, our experts are here to solve them. I have a technician coming tomorrow to help resolve this. Since then have not had any … New comments cannot be posted and votes cannot be cast, More posts from the Comcast_Xfinity community. Signal levels seem to be the same. *Unicast Ranging Received Abort Response - Re-initializing *Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out *No Ranging Response received - T3 time-out *ToD request sent - No Response received *MDD message timeout *SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing . After hours of calls between Arris and xFinity, I gave up on this effort. ‎26-03-2020 See T4 Timeout ( Received Response to Broadcast Maintenance Request, But no Unicast … Tykkää Lainaa G Käyttäjätaso 1. 16:37, on "I've been online only a few times when the system actually goes down. 1) Logs show lots of "T3 Timeout - No Ranging Response received" and "Unicast Ranging Received Abort Response - initializing" 2) Upstream channel status shows the channels dying one at a time (going from Success to "Continue", and eventually "Aborted") (and power levels going from the 44-46 range, to more like 51dBmV) Aswitch 20 Aswitch 20 Apprentice; Members; 20 37 posts; DumaOS Routers Owned: Netduma R1 XR300 Posted July 20, 2020. To PM me hover over my profile picture and select send message and ill be happy to look in to it for you. Apparently the connections the cable company makes need to be checked from time to time, especially as weather changes from cold to hot and vice versa. Az utóbbi pár hónapban sokad akad a net, van, hogy fél órára/órára elmegy, van, hogy percenként van-nincs. Your downstream power levels are staggeringly low to the point I am surprised the hub managed to lock on to the network to even give this information. Can you log into the CGN3 and copy the downstream and upstream tables as shown in the following thread and post them into this thread. Hi - recently, I've been receiving frequent disconnects. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. on the tec came out and said nothing is wrong. 15:15. 15:15 I don't have any other service besides internet and the modem is connected directly to the line coming in after the splitter. Here is the info in the event log. Send me a PM and I'll let you know how! I have an Arris SB6183 modem that this router connects to. Hi EverybodyHatesToby. 13:36. This website uses cookies. we have CMTS Arris C4 (2x16D 6x12U). Since I upgraded my service to the Gigabit plan, I've been getting these errors at random over the past four months: Unicast Ranging Received Abort Response - Re-initializing MAC;CM-MAC=MACADDRESS;CMTS-MAC=MACADDRESS;CM-QOS=1.1;CM-VER=3.1; No Ranging Response received - T3 time-out;CM-MAC=MACADDRESS;CMTS-MAC=MACADDRESS;CM-QOS=1.1;CM-VER=3.1; SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=MACADDRESS;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.1;CM-VER=3.1; Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=MACADDRESS;CMTS-MAC=MACADDRESS;CM-QOS=1.1;CM-VER=3.1; Three months ago, I had the Arris SB6190. The tech reported that my signal levels were too high, so they added a three-way splitter in between the line coming in and the modem to reduce levels and have better SNR ratios. level 2. … At :52 and :22? Any help would be appreciated from the community! 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